Frequently asked questions

Eyes on Meridian is located at 3855 E Amity Rd, Meridian, ID 83642. We serve patients from across the Treasure Valley, including Boise, Nampa, Eagle, and the surrounding communities.

We are open Monday through Thursday, 9:00 AM to 5:30 PM and Friday, 9:00 AM to 3:00 PM. We are closed on Saturday and Sunday. You can reach us by phone at 208.370.2020 or book online anytime at eyesonmeridian.com.

Eyes on Meridian accepts VSP, Blue Cross, Blue Shield, Aetna, Cigna, United Healthcare, Regence, PacificSource, Premera, Select Health, Medicare, Medicaid, and more. Call us at 208.370.2020 and we will verify your benefits at no charge before your appointment.

Eyes on Meridian is different because the practice protects time for every patient instead of building the schedule around volume. That means longer conversations, more thorough evaluations, and care that does not feel rushed. The practice is independent, locally owned, and has had a consistent doctor team since opening in 2021, which gives returning patients continuity of care. With more than 600 five-star Google reviews, patients consistently describe feeling heard, unhurried, and genuinely cared for.

Eyes on Meridian has three optometrists: Dr. Nessa Livingston, Dr. Melissa Fowler, and Dr. Annika Lessard. Dr. Livingston founded the practice in 2021. Our doctor team has remained consistent since opening, which means returning patients see familiar faces and receive continuity of care visit after visit.

Yes, Eyes on Meridian is accepting new patients. You can schedule online at eyesonmeridian.com or call us at 208.370.2020. No referral is needed.

You can book online anytime at eyesonmeridian.com, or call us at 208.370.2020 Monday through Thursday 9 AM to 5:30 PM or Friday 9 AM to 3 PM.

Sudden vision loss, new flashes of light, or a significant increase in floaters can be signs of a serious condition such as retinal detachment and should be treated as a medical emergency. Call Eyes on Meridian immediately at 208.370.2020 during office hours. If it is after hours, go to your nearest emergency room. Do not wait to see if the symptoms resolve on their own. For other urgent eye care issues such as red, irritated, or injured eyes, or something stuck in your eye, call us and we will do our best to see you the same day.

Yes. Eyes on Meridian provides urgent and emergency eye care for patients in Meridian and the Treasure Valley. If you are experiencing red, irritated, or injured eyes, something stuck in your eye, sudden vision changes, or any other acute eye issue, call us at 208.370.2020 during office hours and we will do our best to see you the same day.

Yes. Many serious eye conditions, including glaucoma, diabetic retinopathy, and macular degeneration, can progress with no noticeable symptoms. A comprehensive eye exam evaluates the overall health of your eyes and can detect early signs of conditions like high blood pressure and diabetes, not just whether you need glasses.

Eyes on Meridian recommends annual comprehensive eye exams for most adults. The American Optometric Association recently updated its guidance to recommend yearly exams for all adults 18 and older. If you wear contacts, have diabetes, a family history of glaucoma, or other risk factors, annual exams are especially important. Not sure how often you should come in? We will tell you at your appointment based on your specific health history.

The cost of a comprehensive eye exam depends on your insurance coverage and what is included in your visit. For patients with vision insurance, out-of-pocket costs are typically a copay. For patients without insurance, fees vary based on the services performed. Call us at 208.370.2020 and we will verify your benefits and walk you through expected costs before your appointment, at no charge.

A comprehensive eye exam at Eyes on Meridian includes a full vision evaluation, prescription assessment, and eye health screening. Our doctors also screen for conditions such as glaucoma, diabetic eye disease, and cataracts. The exam addresses both how well you see and the overall health of your eyes.

Comprehensive eye exams at Eyes on Meridian are designed to be thorough. We typically tell patients to plan for about an hour. Rather than rushing through high appointment volume, we protect time so your doctor can conduct a full evaluation, discuss what your prescription means for your daily life, and answer your questions without watching the clock.

Yes. A comprehensive eye exam can reveal early signs of conditions that go well beyond vision, including high blood pressure, diabetes, high cholesterol, and certain neurological conditions. The eye is the only place in the body where capillaries (tiny blood vessels) can be examined directly and without surgery. This makes routine eye exams a meaningful part of overall preventive health care, not just vision correction.

Yes. Eyes on Meridian provides comprehensive eye exams for children and adults. Pediatric vision screenings are important for learning and development, and we take the same unhurried approach for younger patients as we do for adults. If your child has never had an eye exam, or it has been more than a year, it is a good time to schedule.

A glasses prescription and a contact lens prescription are not the same thing. Contacts sit directly on the surface of your eye, so fit, material, and wearing schedule all need to be assessed separately to protect your eye health. A contact lens evaluation measures the curvature of your eye, checks how your eyes respond to lens wear, and confirms the right lens type for your prescription and lifestyle. Annual evaluations are recommended because your eyes can change over time, and a lens that fit well last year may not be the right fit today.

Yes. A valid, unexpired contact lens prescription is required to order contacts. Contact lens prescriptions are separate from glasses prescriptions and expire annually in most states. If your prescription has lapsed, call us at 208.370.2020 to schedule a contact lens evaluation before placing your order.

Yes. Once your contact lens prescription is on file, you can order contacts online directly through our website at eyesonmeridian.com. If you are unsure whether your prescription is current, call us at 208.370.2020 and we can confirm before you place an order.

Yes. Dry eye treatment is offered at Eyes on Meridian. Our doctors evaluate dry eye symptoms as part of comprehensive care and recommend treatment based on your specific situation. If you are experiencing persistent dryness, irritation, burning, or fluctuating vision, mention it when you schedule or bring it up at your exam.

Yes. Eyes on Meridian offers glaucoma management, diabetic eye exams, and cataract surgery co-management. These are medical services in addition to standard vision care. If you have a systemic condition that affects your eyes, let us know when scheduling so we can allocate the appropriate time for your visit.

Yes. Eyes on Meridian provides LASIK consultations and pre- and post-operative care. If you are considering laser vision correction, our doctors can evaluate whether you are a good candidate and support your care before and after surgery.

Eyes on Meridian carries a curated selection of independent and designer frames including Gucci, Yves Saint Laurent, Ray-Ban, Ted Baker London, Etnia Barcelona, Modo, Maui Jim, eco, Orgreen, Caviar, Morel, lool, State, Titanflex, Cinzia, and Lighttec. Our opticians participate directly in frame selection, so the collection reflects real taste and knowledge, not just what a vendor pushes. The inventory is updated regularly. Visit the eyewear section of our website or come into the showroom to explore current styles.

Eyes on Meridian schedules appointments in advance so every patient receives the full, unhurried experience we are known for. For urgent eye care situations, call us at 208.370.2020 and we will do our best to accommodate you the same day.

No referral is needed. You can schedule directly online or by phone. If your insurance requires a referral for specific medical eye care services, we will let you know when you contact us.

Please bring your current glasses or contact lens prescription if you have one, your insurance card, and a photo ID. If you wear contact lenses, bring the boxes so we have your current lens brand and parameters on file. Previous eye health records are helpful but not required for a first visit.

No problem. Eyes on Meridian accepts cash, checks, and all major credit and debit cards. We also accept FSA (flexible spending accounts) and HSA (health savings accounts). Flexible payment plans can be arranged for patients with little or no vision insurance coverage. Call us at 208.370.2020 to discuss your options before scheduling.

Yes, Eyes on Meridian accepts VSP (Vision Service Plan). We also accept most other major vision and medical insurance plans. Call us at 208.370.2020 and we will confirm your specific coverage before your visit.

Yes. Eyes on Meridian accepts Medicare, Medicare Advantage plans, and AARP Medicare Advantage. Coverage varies by plan, so call us at 208.370.2020 and we will verify your specific benefits before your appointment at no charge.